Welcome to Cheap Togsique Store! Below, you’ll find answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact us at [email protected].
Product Questions
What types of products do you sell?
We offer a wide range of stylish and affordable apparel, including Bottoms, Hoodies, Long Sleeves, Socks, T-Shirts, and Tank Tops.
Are your products available in all sizes?
Yes, we strive to offer a variety of sizes to cater to different body types. Please check the product description for available sizes.
Do you offer international shipping?
Yes, we ship globally, with the exception of certain remote areas and parts of Asia. Please refer to our Shipping Information for more details.
Shipping & Delivery
How long does it take to process my order?
Orders typically take 1-2 business days to process before they are dispatched.
What are my shipping options?
We offer two main shipping options:
- Standard Shipping: For orders under $50, we offer standard shipping via DHL or FedEx. The shipping fee is $12.95, and your order will be delivered within 10-15 business days after dispatch.
- Free Shipping: For orders over $50, we provide free shipping via EMS. Your order will be delivered within 15-25 business days after dispatch.
Can I track my order?
Yes, once your order has been dispatched, you will receive a tracking number via email. You can use this number to track the status of your delivery through the respective carrier’s website.
Returns & Exchanges
What is your return policy?
If you’re not completely satisfied with your purchase, you can return it within 15 days of receiving your order. Please refer to our Returns Policy for more details on how to initiate a return or exchange.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team at [email protected] with your order details and reason for return/exchange.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal.
Is my payment information secure?
Yes, we use secure payment gateways to ensure your payment information is protected.
How do I update my account information?
You can update your account information by logging into your account on our website and navigating to the “Account Settings” section.
Contact Us
How can I contact customer service?
You can reach our customer service team at [email protected]. We’re here to help with any questions or concerns you may have.
Thank you for choosing Cheap Togsique Store. We look forward to serving you and helping you elevate your wardrobe with our stylish and affordable apparel.